- Box office
- 616-482-2027
- Opening hours
- Monday 12pm-6pm and Friday 12pm-6pm. On the day of an event, the Box Office opens 2 hours before doors and closes once the headliner takes the stage.
- Collecting tickets
- Will Call orders can be picked up at the Box Office window on the day of the event only. The Box Office opens 2 hours before doors. The original purchaser must bring a valid form of identification to pick up tickets.
- Accepted payment
- Cash, VISA, Mastercard, American Express, and Discover. We do not accept checks.
- Parking
- GLC Live at 20 Monroe does not have dedicated parking, but there are many city garages, lots, and meters nearby. Find more information on the Downtown Visitor Mobility and Parking Guide: https://www.grandrapidsmi.gov/Government/Departments/Mobile-GR/Downtown-Mobility-and-Parking-Guide GLC Live at 20 Monroe has partnered with ParkWhiz to offer easy and reliable parking options. Visit ParkWhiz to book parking here: https://www.parkwhiz.com/20-monroe-live-parking/
- House rules
- For more information including door times, show times, support acts and other FAQs please visit www.GLCLiveat20Monroe.com. Prior to entering the venue, guests will be searched (wand or walk through metal detection and/or pat-downs) to ensure that no restricted items enter the building. You may be asked to empty your pockets of all items so that they can be examined. Bags up to 12 inches x 6 inches x 12 inches are allowed in the venue. Large bags and backpacks are not allowed. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing. Live Nation is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.
- Children
- All guests must have a ticket regardless of age. Some shows may be restricted to certain ages. Please check the event ticketing page for age restrictions.