- Opening hours
- Box Office will open 1 hour before doors on the day of an event (excluding Belfast Giants games)
- Collecting tickets
- Can be collected on the day of the event. The credit card holder MUST collect and sign for the tickets in person, and present both the card and Ticketmaster reference number. Letters of authorisation are NOT accepted under any circumstances. Any person collecting a ticket from The O2 Belfast Box Office must present: 1/ The card used to make the purchase OR if this is not possible. 2/ Valid government issued photo ID eg Driving License or Passport Failure to present staff with either of the above will mean that tickets will NOT be issued THERE ARE NO EXCEPTIONS UNDER ANY CIRCUMSTANCES
- Accepted payment
- There are no ticket sales available from Box Office. All bookings must be done online.
- Parking
- 1500 spaces are available, those closest to The O2 Belfast are reserved for vehicles showing the disabled driver badge.
- House rules
- * Food and drink is NOT allowed to be brought into the venue. * The arena sells a variety of snack foods and confectionary and hot and cold drinks. * Food may be taken into the arena while patrons enjoy the game/event. * There is a fully licensed bar and the food outlets have a limited/occasional license depending on the nature of the event. *Please follow the link below for venue's full T&C's https://theo2belfast.com/your-visit/faqs
- Children
- It is recommended that under 14's should be accompanied by an adult.